Partner Implementation Specialist I
Role overview
TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus): For more than 30 years, TCP has helped organizations manage their people through flexible, mobile timekeeping and workforce management solutions. Trusted by more than 30,000 customers across K-12 education, higher education, healthcare, public safety, government, manufacturing, retail, and hospitality, TCP delivers best-in-class technology and personalized support to organizations managing complex timekeeping, scheduling, and leave management needs. For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook .
As a Partner Implementation Specialist I you will: • Assist in implementing partner and PEO client accounts based on project plans. • Perform basic system configuration and setup with guidance. • Support customer and partner training through standard virtual sessions. • Learn and track requirements unique to partner and PEO relationships. • Escalate complex integration or partner-specific issues to senior team members. • Maintain accurate project records and documentation. • Build foundational knowledge of TCP's integration options and processes.
Requirements • Ability to learn and support 1–2 core TCP products. • Ability to build an understanding of partner workflows, integration points, and PEO structure. • 0–1 years of experience in a customer support or technical onboarding role. • Strong written and verbal communication skills. • Detail-oriented with a strong desire to learn. • Basic understanding of software platforms and data configuration. • Bachelor’s degree in MIS or equivalent work experience preferred. • Interest in learning about partner ecosystems and third-party integrations.
Benefits • Competitive salary • PTO and Sick leaves • In-Patient & Out-Patient Health insurance • Provident fund and EOBI • The work/life set up you need to be successful. • A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results • The chance to make a genuine impact on the company’s growth • Plenty of challenging work and the opportunity to stretch yourself • The opportunity to work with amazing talent in a fast-growing company that really values their team
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
