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الإدارة والدعم · وصف وظيفي

Customer Support Manager

Provide technical assistance to computer users. In the GCC market, this role is actively hired across bahrain, saudi, uae with 7 recent postings.

إعلانات الخليج
7
الأسواق النشطة
3
الخبرة المعتادة
5+ years
لمحة عن الراتب

كم يتقاضى Customer Support Manager في الإمارات

الوسيط الشهري الإجمالي بالدرهم لوظيفة Customer Support Manager بمستوى متوسط. اطّلع على التفصيل الكامل حسب الدولة ومستوى الخبرة.

المئوية 25
12,000
الوسيط
18,500
المئوية 75
27,000
اطّلع على نطاقات الرواتب ←
المهام الرئيسية
  • 01Oversee the daily performance of computer systems.
  • 02Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • 03Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • 04Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • 05Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • 06Confer with staff, users, and management to establish requirements for new systems or modifications.
  • 07Enter commands and observe system functioning to verify correct operations and detect errors.
  • 08Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • 09Refer major hardware or software problems or defective products to vendors or technicians for service.
  • 10Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • 11Develop training materials and procedures, or train users in the proper use of hardware or software.
  • 12Inspect equipment and read order sheets to prepare for delivery to users.
المؤهلات المطلوبة
  • — motivated and the ability to effectively prioritise and multi
  • — task, demonstrate flexibility and ownership within a fast
  • — first and community
  • — protected characteristic. We are proud of our people
  • — Personal skills, work and management style
  • — Excellent communication skills in English (verbal, written and presentation). Also local languages will be appreciated (Arabic or French)
  • — Ability to plan, prioritise and meet strict deadlines, with a business, commercial and financial acumen including strong analytical skills
  • — Capable of working through commercial issues and recommending courses of action with experience of problem solving and conflict resolution
المؤهلات التعليمية
  • — Bachelor's degree

المهارات المطلوبة

communicationanalyticalerpexcelproblem solvingarabicenglishproject management

المهارات المفضّلة

presentationcustomer servicecompliancesafetygitnegotiationprocurementtime managementagilecrmlogisticsiso

الأدوات والتقنيات

erpexcelgitteamscrm3M Post-it AppActive directory softwareAdobe AcrobatAdobe ActionScriptAdobe Creative Cloud softwareAdobe DistillerAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PhotoshopAdvanced business application programming ABAP

شركات نرى أنها توظّف

  • Motorola Solutions
  • Justlife
  • justlife
  • Global Corporation
  • Yokogawa

التوظيف حاضر في

  • bahrain
  • saudi
  • uae
اطّلع على نطاقات الرواتب ←افتح في مولّد الوصف الوظيفي ←
أدوار ذات صلة

المزيد من الأدوار في الإدارة والدعم

أدوات مجانية · 04

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