Tabbio
الضيافة والسياحة · وصف وظيفي

Reservations Agent

A Reservations Agent is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across bahrain, qatar, saudi with 8 recent postings.

إعلانات الخليج
8
الأسواق النشطة
4
الخبرة المعتادة
2+ years
المهام الرئيسية
  • 01Process and confirm guest room reservations made by clients on the phone, letter or fax
  • 02Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
  • 03Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
  • 04Show complete product knowledge, understand rate structure and apply rate management
  • 05Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
  • 06Promote and maintain good public relations and endeavors to maximize business
  • 07Maintain an accurate room status at all times
  • 08Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e
  • 09Organize visa request for hotel guest as per hotel policy and up
  • 10sell whenever an opportunity is identified
  • 11as requested by Supervisors. PREFERRED
  • 12Respond promptly to reservation inquiries via phone, email, and online platforms.
المؤهلات المطلوبة
  • — by Reservations Manager or Supervisor
  • — Promote and maintain good public relations and endeavors to maximize business
  • — Maintain an accurate room status at all times
  • — Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e
  • — Organize visa request for hotel guest as per hotel policy and up

المهارات المطلوبة

communicationisoexcelenglishteamworkcustomer service

الأدوات والتقنيات

excelteams

شركات نرى أنها توظّف

  • Rotana Hotels
  • Ramada by Wyndham Bahrain
  • Beach Rotana
  • Aloft
  • Kempinski Hotel
  • AccorHotels Middle East
  • IHCL
  • Accor

التوظيف حاضر في

  • bahrain
  • qatar
  • saudi
  • uae
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أدوار ذات صلة

المزيد من الأدوار في الضيافة والسياحة

أدوات مجانية · 04

أدوات مجانية إضافية

كل ما تحتاجه لدورك القادم في الخليج. بلا تسجيل، بلا اشتراك — الأدوات فقط.