Procurement Manager (F&B / Restaurants)

Overview Joud Coffee is hiring an experienced Procurement Manager to own the procurement function end-to-end across our multi-outlet F&B business and central production needs. This role is responsible for ensuring availability, quality, and cost competitiveness —while negotiating strong commercial terms, credits, and service levels with suppliers. What you’ll own End-to-end procurement: sourcing → RFQs/tenders → negotiation → contracts → ordering → delivery performance → issue resolution → supplier reviews Category ownership across: ingredients (dry/chilled/frozen), beverages, packaging, consumables, chemicals, uniforms, equipment/spares, and services Supplier governance: approved supplier list, specs/standards, SLAs, performance scorecards Commercial outcomes: pricing, rebates, credit terms, payment cycles, MOQs, lead times, and returns/claims Key responsibilities Strategic sourcing & supplier management Identify, qualify, and onboard suppliers that meet quality, reliability, and commercial requirements Maintain a strong supplier pipeline and reduce dependency risk (secondary suppliers where needed) Run supplier performance reviews (OTIF, quality issues, responsiveness, and pricing discipline) Negotiation & commercial terms (core requirement) Negotiate pricing, rebates/retro bonuses, and contract renewals Secure credit terms and improved payment structures aligned with business needs Negotiate MOQs, lead times, delivery SLAs, and claim/return terms Resolve disputes on shortages, quality issues, and invoice discrepancies Procurement operations & controls Implement clear SOPs and controls: PR → PO → GRN → invoice matching Ensure documentation is audit-ready: quotes, approvals, contracts, supplier records, updated price lists Prevent price drift and unauthorized purchasing; enforce purchasing compliance across outlets/teams Cross-functional collaboration Work closely with Operations, Finance, and Production/Quality to ensure: availability with minimal stockouts standardization of SKUs/specs (approved substitutions only) continuous cost improvement without compromising quality Systems & reporting Maintain procurement trackers/dashboards (spend, supplier performance, pricing history, contract renewals, credit terms) Experience with ERP/inventory tools is a strong advantage (e.g., D365 Business Central / inventory platforms) What success looks like Strong supplier reliability and minimal stockouts on critical SKUs Improved commercial terms (credit days, rebates, service levels) Measurable cost improvement through structured sourcing and negotiation Clear procurement governance, documentation, and compliance across the company Requirements 5–10+ years procurement experience with restaurants / F&B (multi-outlet strongly preferred) Proven negotiation track record covering pricing + credit terms + SLAs Strong understanding of F&B realities: shelf life, lead times, substitutions, and quality specs Highly organized, process-driven, and comfortable enforcing standards Strong communication and stakeholder management skills Advanced Excel/Google Sheets skills; data-driven decision making Nice to have UAE supplier market experience and import exposure Experience building procurement SOPs and supplier scorecards from scratch Knowledge of quality documentation (COAs/spec sheets) and basic food safety compliance