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Shati Chemicals FZCO
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Sales Business Development Manager

Shati Chemicals FZCO · Dubai
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Full Time

Role overview

ROLES & RESPONSIBILITIES � 1. Business Development & Market Expansion Identify, develop, and convert new business opportunities across UAE and GCC markets for copper products Build a structured pipeline of target accounts across key industrial sectors including: Cable manufacturing Transformer and switchgear production Busbar fabrication Panel building EPC contractors Electrical OEMs Industrial manufacturing and infrastructure projects Conduct regular market visits to identify new opportunities and strengthen market presence Expand customer base through proactive hunting, networking, and relationship building � 2. Country Sales Ownership Own sales performance for assigned territory/market segment Achieve monthly, quarterly, and annual sales and margin targets Drive disciplined pipeline management from lead generation to order closure Ensure consistent market coverage through structured customer engagement Balance new business acquisition with existing account growth (hunting + farming model) � 3. Key Account Management Manage and develop strategic accounts across industrial and electrical sectors Build long-term relationships with procurement heads, plant managers, technical buyers, and senior decision-makers Develop account growth plans focused on wallet share expansion and repeat business Ensure strong customer retention through proactive engagement and service excellence � 4. Product Sales & Solution Selling Promote full copper product portfolio including: Copper Rods Copper Busbars Copper Strips Copper Wires Copper Profiles Copper Cathodes Understand customer technical requirements and align them with suitable product solutions Coordinate with internal technical teams to ensure correct product specification and customer satisfaction � 5. Pricing, Negotiation & Commercial Closure Prepare and manage commercial offers in coordination with internal teams Lead negotiations with customers within approved pricing frameworks Ensure margin protection while remaining competitive in the market Handle deal closure efficiently with strong follow-up discipline Monitor LME-linked pricing trends and adjust customer communication accordingly � 6. Sales Planning, Forecasting & Reporting Maintain accurate sales pipeline and opportunity tracking system Provide regular forecasts on expected sales, closures, and market trends Track lost business, pricing pressure, and competitor activity Ensure accurate reporting of daily/weekly/monthly sales activities Support management with market intelligence and demand insights � 7. Cross-Functional Coordination Work closely with production, supply chain, logistics, finance, and customer service teams Ensure smooth execution from order placement to delivery Align customer expectations with production capability and delivery timelines Support credit control and collections coordination where required � 8. Customer Retention & Market Intelligence Ensure high customer satisfaction through responsive communication and service support Monitor competitor activity, pricing trends, and market movements Identify new market opportunities and product applications Provide actionable feedback to senior management for strategic decision-making Desired Candidate Profile � 1. Experience Requirements 10–18 years of experience in B2B sales / business development Strong background in copper, non-ferrous metals, electrical materials, or industrial products Proven UAE market experience (mandatory preferred) with GCC exposure highly desirable Experience in selling to EPCs, OEMs, cable manufacturers, transformer/switchgear industry � 2. Core Commercial Competencies Strong track record in business development and key account management Proven ability to generate new business and expand industrial customer base Strong negotiation and commercial closing skills Experience in handling pricing discussions and margin-based selling Ability to manage full sales cycle from lead generation to order execution � 3. Industry & Technical Knowledge Strong understanding of copper products and industrial applications Knowledge of electrical manufacturing and infrastructure supply chain Awareness of LME pricing impact and commodity-driven markets Exposure to export sales, logistics, and trade processes is an adv

Requirements

1Understand Customer Technical S And Align Them With Suitable Product Solutions
2Coordinate With Internal Technical Teams To Ensure Correct Product Specification And Customer Satisfaction
3� 5. Pricing, Negotiation & Commercial Closure
4Prepare And Manage Commercial Offers In Coordination With Internal Teams
5Lead Negotiations With Customers Within Approved Pricing Frameworks
6Ensure Margin Protection While Remaining Competitive In The Market
7Handle Deal Closure Efficiently With Strong Follow Up Discipline
8Monitor LME Linked Pricing Trends And Adjust Customer Communication Accordingly
9� 6. Sales Planning, Forecasting & Reporting
10Maintain Accurate Sales Pipeline And Opportunity Tracking System

Skills and tags

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