Senior IT Support Engineer
Role overview
Al Ghaith Energy LLC seeks a Senior IT Support Engineer to ensure the continuous availability and security of all server systems, network services, and end-user environments across the Group. Key Responsibilities Keep all Windows Server systems and services highly available at all times. Administer: Hyper-V VMs , Domain Controller , DNS , DHCP , SCCM , DFS (File Server) , Print Management (MYQ) , Synology NAS , backup solutions , and PABX . Implement strong security controls for servers and clients (file permissions, user password policies, hardening). Configure and optimize network equipment and IT solutions across the organization. Manage Email/Office 365 and user access policies. Provide professional help desk support; troubleshoot and resolve issues promptly. Maintain documentation and follow change/incident procedures. Requirements Bachelor’s in IT/CS or equivalent experience. 5+ years in IT support/system administration (senior). Expertise with Windows Server roles , Active Directory , Hyper-V , DFS , SCCM , Synology NAS , backup & DR . Strong networking fundamentals (LAN/WAN/VPN) and security best practices. Excellent written and verbal communication. Oil & Gas industry experience is a plus.
