Store Manager

JOB TITLE Store Manager | MAF Retail | Dubai ROLE SUMMARY The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum  stock management , increase in  customer satisfaction  and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement. ROLE PROFILE Ensure implementation of MAF Retail’s supermarket strategies and procedures in collaboration with Head Office and Corporate Office. Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover. Maximize sales and profitability by controlling operational costs within budgetary guidelines. Review and analyse stock and sales reports and implement corrective actions when needed. Coordinate with Department Heads to ensure effective  stock management , including stock value, out‑of‑stocks, and timely deliveries. Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards. Supervise service and maintenance activities to ensure supermarkets’ assets are fully operational and safe. Assist in the  performance management  process by setting objectives, monitoring performance, and providing constructive feedback. REQUIREMENTS Bachelor’s Degree in Business Administration (Master’s Degree preferred). 8+ years of relevant experience, including 5+ years in a retail business. Excellent interpersonal and  communication skills . Strong leadership abilities with proven capability to guide and develop teams. Analytical and pragmatic problem‑solving skills with strong decision‑making capability. Highly organized, with strong  multitasking  and time‑management skills. WHAT WE OFFER At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.