3 days ago
Housekeeping Manager
White Spot Facilities Management Services LLC · Dubai, United Arab Emirates
WorkableApply on company site
Full Time
Onsite
Manager
Role overview
We are looking for an experienced Housekeeping Manager with a strong hospitality background to manage and oversee housekeeping operations, ensuring high standards of cleanliness, hygiene, service quality, and operational efficiency.
Key Responsibilities
- Manage the overall Housekeeping operations , including guest rooms, public areas, back-of-house areas, and laundry operations.
- Lead, supervise, train, and monitor housekeeping teams to maintain required service and cleanliness standards.
- Plan manpower deployment, duty rosters, daily operations, and workload allocation.
- Conduct regular inspections and ensure compliance with established quality, hygiene, and safety standards .
- Monitor housekeeping supplies, linen, equipment, inventory, and consumption.
- Coordinate with Operations, Maintenance, Front Office, and other departments to ensure smooth service delivery.
- Handle operational issues, complaints, and service deficiencies and ensure timely corrective action.
- Monitor team performance, productivity, attendance, and training requirements.
- Prepare operational reports and maintain accurate housekeeping records.
- Ensure compliance with company SOPs and client/property requirements.
Requirements
- Education: Diploma/Degree in Hotel Management or equivalent.
- Experience: Minimum 7 years of experience in Hotel Housekeeping , including at least 2–3 years in a managerial position .
- Must have experience working in a 4- or 5-star hotel/property with approximately 80–150 keys .
- Strong operational knowledge of guest rooms, public areas, back-of-house, and laundry operations .
- UAE experience is mandatory.
- Facilities Management experience would be an added advantage.
- Strong leadership and team-management capabilities.
- Excellent written and verbal communication skills .
- Good computer skills, including MS Office and Housekeeping/Property Management Systems (PMS) .
- Strong attention to detail with a focus on service quality and operational standards.
- Availability: Candidates should be immediately available or have a maximum notice period of one month .
Responsibilities
1Manage the overall Housekeeping operations , including guest rooms, public areas, back-of-house areas, and laundry operations.
2Lead, supervise, train, and monitor housekeeping teams to maintain required service and cleanliness standards.
3Plan manpower deployment, duty rosters, daily operations, and workload allocation.
4Conduct regular inspections and ensure compliance with established quality, hygiene, and safety standards .
5Monitor housekeeping supplies, linen, equipment, inventory, and consumption.
6Coordinate with Operations, Maintenance, Front Office, and other departments to ensure smooth service delivery.
7Handle operational issues, complaints, and service deficiencies and ensure timely corrective action.
8Monitor team performance, productivity, attendance, and training requirements.
Requirements
1Education: Diploma/Degree in Hotel Management or equivalent.
2Experience: Minimum 7 years of experience in Hotel Housekeeping , including at least 2–3 years in a managerial position .
3Must have experience working in a 4- or 5-star hotel/property with approximately 80–150 keys .
4Strong operational knowledge of guest rooms, public areas, back-of-house, and laundry operations .
5UAE experience is mandatory.
6Facilities Management experience would be an added advantage.
7Strong leadership and team-management capabilities.
8Excellent written and verbal communication skills .
9Good computer skills, including MS Office and Housekeeping/Property Management Systems (PMS) .
10Strong attention to detail with a focus on service quality and operational standards.
11Availability: Candidates should be immediately available or have a maximum notice period of one month .
Skills and tags
AEProperty ManagementHospitalityFront OfficeHousekeepingCompliance