Senior Business Development Executive - Jordan
Role overview
Business Development · Support onboarding activities for new partners including documentation, due diligence coordination and go-live support. · Conduct regular partner visits to strengthen relationships and increase transaction volumes. · Identify new business opportunities, remittance corridors and potential strategic partnerships. · Identify and onboard new Exchange Houses, Banks and Financial Institution partners in Jordan. · Conduct commercial negotiations and support agreement execution with prospective partners. · Support regulatory documentation and onboarding requirements in coordination with Compliance. · Assist in executing pricing, promotional campaigns and market activation initiatives. · Support DPB, DTB & CB referral programs initiatives within the assigned market. Partner Management · Monitor partner transaction trends and report business opportunities to the Head of Originating Markets. · Assist partners in resolving operational issues by coordinating with Client Services, Operations and Compliance. · Ensure partner branding, marketing materials and promotional activities are maintained across branches. · Support periodic Business Reviews (QBRs) with partner management. Commercial & Market Intelligence · Collect competitor pricing, commission structures and market intelligence. · Monitor customer behavior, corridor trends and migration opportunities. · Assist in implementation of corridor-specific promotional campaigns. · Monitor Jordan remittance market developments, competitor activities and regulatory changes. · Identify opportunities for corridor expansion, correspondent banking and digital payment solutions. Operations & Governance · Coordinate with Finance and Treasury regarding funding requirements and settlement follow-up. · Escalate partner operational issues, system disruptions and customer complaints promptly. · Support business continuity activities during service disruptions. · Coordinate implementation of new API integrations and operational enhancements with Product, Technology and Operations teams. · Support business continuity planning and service recovery activities across Jordan partners. · Ensure all customer and partner interactions comply with AML/CFT and regulatory requirements. · Maintain accurate CRM records, visit reports and business activity trackers. · Prepare weekly and monthly activity reports for the Head of Originating Markets.
Requirements
Graduate from University, preferably in Business Administration, Banking, Finance, Marketing or a related discipline.
- EXPERIENCE
Candidate must be based in Jordan and must have a minimum of 6 years of Banking, Exchange House or FinTech experience with at least 4 years in Business Development or Relationship Management along with following requirements · Working knowledge of Cross Border Payment industry. · Knowledge of Exchange House business operations. · Basic understanding of correspondent banking and international payment processes. · Knowledge of AML/CFT and sanctions requirements. · Experience in partner relationship management. · Strong negotiation and presentation skills. · Proficiency in Excel and PowerPoint. · Arabic and fluency in English is required; preference may be given to a Jordanian national with strong local market knowledge.
