Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that's redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role
The Head of Business Development, KSA leads the identification, pursuit, and closing of new commercial opportunities across the Kingdom. This role owns the KSA new-business pipeline end-to-end — from prospecting and merchant/partner acquisition through to deal structuring and handover — working closely with the GCC Commercial Director to grow Dsquares' merchant network, close market acquisition gaps, and expand the company's footprint with banks, telecom operators, retailers, and government-aligned entities.
Key Duties & Responsibilities:
- Own and drive the KSA new-business pipeline, from lead generation through contract close, against defined revenue and growth targets.
- Build and execute a merchant network partnership strategy for KSA, identifying and closing gaps in merchant acquisition and coverage.
- Originate and manage relationships with banks, telecom operators, retailers, and enterprise partners across the Kingdom.
- Structure and negotiate commercial and partnership agreements, including JV, licensing, and merchant onboarding structures where relevant.
- Represent Dsquares in market-facing engagements, RFPs, and strategic pitches, articulating the value of the loyalty/rewards platform and product suite (C-Cubed, DVote, gamification, OCR receipt scanning).
- Build and maintain a robust prospect and account database, using structured outreach and CRM discipline to track pipeline health.
- Align KSA business development activity with Vision 2030 priorities and relevant sector initiatives, positioning Dsquares as a partner of choice for national loyalty and engagement programs.
- Coordinate with product, delivery, and marketing teams to ensure smooth handover of won deals and consistent messaging in market.
- Manage, coach, and develop a team of KSA-based BD managers/executives, setting individual and team targets.
- Provide regular pipeline, forecast, and market-intelligence reporting to the GCC Commercial Director and leadership team.
Requirements
- 10+ years of progressive business development, commercial, or partnerships experience, with a track record of new-logo acquisition and revenue growth in KSA.
- Experience in loyalty, rewards, fintech, telecom, retail technology, or related B2B technology/platform businesses preferred.
- Demonstrated ability to build and close a merchant or partner network from the ground up.
- Strong deal-structuring and negotiation skills, comfortable leading commercial and, where needed, JV discussions.
- Existing network across KSA banking, telecom, retail, or government-aligned sectors is a strong advantage.
- Familiarity with Saudi Vision 2030 frameworks and how they shape sector priorities and partnership opportunities.
- Fluent in Arabic and English (written and spoken).
- Bachelor's degree required; MBA or equivalent commercial/business qualification preferred.
Benefits
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover , plus extra days off for every year you're part of the team.
- Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
- Work-Life Balance: Achieve optimal well-being with our hybrid work environment , generous maternity and paternity benefits, and regular team-building events .
- Continuous Development: Expand your horizons through our commitment to l earning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs , mobile allowances , transportation support , and a host of other employee-centric perks.
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