Tabbio
الضيافة والسياحة · وصف وظيفي

Assistant Front Office Manager

A Assistant Front Office Manager is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across bahrain, oman, qatar with 35 recent postings.

إعلانات الخليج
35
الأسواق النشطة
5
الخبرة المعتادة
1+ years
المهام الرئيسية
  • 01as requested by Supervisors. PREFERRED
  • 02in employees' absence.
  • 03Ensures employee recognition is taking place on all shifts.
  • 04Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • 05day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • 06Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • 07Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • 08Strives to improve service performance.
  • 09Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • 10Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • 11Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • 12Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service
المؤهلات المطلوبة
  • — College degree in hotel management or related field
  • — Previous experience in a Front Office management role
  • — Strong commercial/business acumen
  • — Experience with Front Office Systems
  • — Fluent in English both written and verbal
المؤهلات المفضّلة
  • — Experience using Opera Property Management System is preferred
  • — . WHAT WE NEED FROM YOU: Bachelor’s degree or diploma in Hospitality Management or related field preferred. Minimum 3
  • — paced environment. Excellent communication skills in English; Arabic is an advantage. Strong organizational and multitasking capabilities. Results

المهارات المطلوبة

isocommunicationsafetyexcelerpcomplianceleadershipenglish

الأدوات والتقنيات

excelerpteams

شركات نرى أنها توظّف

  • Hilton
  • IHG Hotels & Resorts
  • InterContinental Hotels Group
  • Yas Plaza Hotels by Aldar Hospitality
  • Accor
  • Four Seasons Hotels and Resorts
  • Anantara Hotels & Resorts
  • Fairmont The Red Sea (Saudi ...

التوظيف حاضر في

  • bahrain
  • oman
  • qatar
  • saudi
  • uae
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أدوار ذات صلة

المزيد من الأدوار في الضيافة والسياحة

أدوات مجانية · 04

أدوات مجانية إضافية

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