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Hospitality & Tourism · Job description

Assistant Front Office Manager

A Assistant Front Office Manager is responsible for key functions within their domain of expertise. In the GCC market, this role is actively hired across bahrain, oman, qatar with 35 recent postings.

GCC postings
35
Active markets
5
Typical experience
1+ years
Key responsibilities
  • 01as requested by Supervisors. PREFERRED
  • 02in employees' absence.
  • 03Ensures employee recognition is taking place on all shifts.
  • 04Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  • 05day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • 06Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • 07Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • 08Strives to improve service performance.
  • 09Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • 10Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • 11Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • 12Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service
Required qualifications
  • — College degree in hotel management or related field
  • — Previous experience in a Front Office management role
  • — Strong commercial/business acumen
  • — Experience with Front Office Systems
  • — Fluent in English both written and verbal
Preferred qualifications
  • — Experience using Opera Property Management System is preferred
  • — . WHAT WE NEED FROM YOU: Bachelor’s degree or diploma in Hospitality Management or related field preferred. Minimum 3
  • — paced environment. Excellent communication skills in English; Arabic is an advantage. Strong organizational and multitasking capabilities. Results

Required skills

isocommunicationsafetyexcelerpcomplianceleadershipenglish

Tools & technologies

excelerpteams

Hiring companies we see

  • Hilton
  • IHG Hotels & Resorts
  • InterContinental Hotels Group
  • Yas Plaza Hotels by Aldar Hospitality
  • Accor
  • Four Seasons Hotels and Resorts
  • Anantara Hotels & Resorts
  • Fairmont The Red Sea (Saudi ...

Hired across

  • bahrain
  • oman
  • qatar
  • saudi
  • uae
FAQ

  • What does a Assistant Front Office Manager do in the GCC?

    A Assistant Front Office Manager in the GCC performs core duties related to iso, communication, safety, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be a Assistant Front Office Manager?

    Typically a Diploma is required, with 1+ years of experience in the field.

  • What is the demand for Assistant Front Office Manager in the GCC?

    The role is actively hired across bahrain, oman, qatar, with consistent demand from both local and multinational employers.

  • What skills are needed for a Assistant Front Office Manager role?

    Key skills include iso, communication, safety, excel, erp, compliance, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as a Assistant Front Office Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

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