Customer Service Assistant Job Description
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. In the GCC market, this role is actively hired across Qatar, Saudi with 2 recent postings.
A Customer Service Assistant in the GCC region requires english, communication, customer service, arabic, teamwork. Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. This role is in demand across the Gulf Cooperation Council countries.
Customer Service Assistant salary in the UAE
Median monthly gross in AED for a mid-level Customer Service Assistant. See the full breakdown by country and seniority.
Key responsibilities
- 01Customer Service Assistant (male and female)
- 02Role Type Pay Band Location Duration Reports to:
- 03Hourly paid 40 SAR / hour Jeddah / Riyadh / Khobar Yearly contract (renewable) Customer Service Manager
- 04To provide support to Customer Service daily work in terms of supporting Customer Service,
- 05The British Council is the UK’s international organisation for cultural relations and educational
- 06We work with over 100 countries across the world in the fields of arts and culture, English
Required qualifications
- : Threshold requirements: Assessment stage
- : Passport requirements/
- : Right to work in country Valid & transferable Iqama Saudi nationals are eligible
- : Direct contact or
- : managing staff working
- : with children? Yes IF YES. Appropriate police check N/a
- : Person Specification: Assessment stage
- : Language requirements (DELETE IF NOT APPROPRIATE)
Education requirements
- : Diploma
Required skills
Preferred skills
Tools & technologies
Hiring companies we see
- British Council
- Azadea
Hired across
- Qatar
- Saudi Arabia
FAQ
What does a Customer Service Assistant do in the GCC?
A Customer Service Assistant in the GCC performs core duties related to english, communication, customer service, adapted to the regional business environment and regulatory framework.
What qualifications do I need to be a Customer Service Assistant?
Typically a Diploma is required, with 2+ years of experience in the field.
What is the demand for Customer Service Assistant in the GCC?
The role is actively hired across Qatar, Saudi, with consistent demand from both local and multinational employers.
What skills are needed for a Customer Service Assistant role?
Key skills include english, communication, customer service, arabic, teamwork, lean, along with strong communication and teamwork abilities.
Do I need Arabic to work as a Customer Service Assistant in the GCC?
Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.
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