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Operations & Tenant Relations Manager Job Description

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. In the GCC market, this role is actively hired across Qatar, Saudi with 3 recent postings.

Gulf postings
3
Active markets
2
Typical experience
8-10 years
In brief

An Operations & Tenant Relations Manager in the GCC region requires Excel, communication, leadership, compliance. Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. This role is in demand across the Gulf Cooperation Council countries.

Operations & Tenant Relations Manager salary in the UAE

Median monthly gross in AED for a mid-level Operations & Tenant Relations Manager. See the full breakdown by country and seniority.

25th percentile
12,000
Median
18,500
75th percentile
27,000

Key responsibilities

  • 01Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.
  • 02Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.
  • 03Manage and monitor third
  • 04Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.
  • 05Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.
  • 06Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.
  • 07Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.
  • 08Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.
  • 09Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.
  • 10Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.

Required qualifications

  • : Bachelor’s degree in Business Administration, Property Management, Engineering, or related field.
  • : 10 years’ experience in property operations and tenant relations.
  • : Experience in mixed
  • : Strong knowledge of facilities management and lease administration.
  • : Excellent communication and conflict resolution skills.
  • : Budget management experience.
  • : Strong organizational and leadership abilities.

Preferred qualifications

  • : use developments preferred.

Education requirements

  • : Bachelor's degree

Required skills

excelcommunicationleadershipcompliance

Tools & technologies

excelteamsAdobe AcrobatAdobe After EffectsAdobe Creative Cloud softwareAdobe DistillerAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PageMakerAdobe PhotoshopAirtableApple Final Cut ProApple iDVDApple iMovieBlackbaud eTapestry

Hiring companies we see

  • Sharaka Holdings
  • UNS

Hired across

  • Qatar
  • Saudi Arabia

FAQ

  • What does an Operations & Tenant Relations Manager do in the GCC?

    An Operations & Tenant Relations Manager in the GCC performs core duties related to Excel, communication, leadership, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be an Operations & Tenant Relations Manager?

    Typically a Bachelor's degree is required, with 8-10 years of experience in the field.

  • What is the demand for Operations & Tenant Relations Manager in the GCC?

    The role is actively hired across Qatar, Saudi, with consistent demand from both local and multinational employers.

  • What skills are needed for an Operations & Tenant Relations Manager role?

    Key skills include Excel, communication, leadership, compliance, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as an Operations & Tenant Relations Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

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