Support & Implementation Engineer Job Description
A Support & Implementation Engineer's day-to-day work in Admin & Support centres on Excel, ERP and Git. In the GCC market, this role is actively hired across Oman, Qatar with 2 recent postings.
A Support & Implementation Engineer in the GCC region requires communication, SQL, Excel, oracle, cloud. Employers typically expect 2+ years of experience for Admin & Support roles at this level. This role is in demand across the Gulf Cooperation Council countries.
Support & Implementation Engineer salary in the UAE
Median monthly gross in AED for a mid-level Support & Implementation Engineer. See the full breakdown by country and seniority.
Key responsibilities
- 01Work onsite and offsite to troubleshoot and diagnose customer
- 02Act positively and respond promptly to the customer’s requests/tickets.
- 03Perform any other job
- 04Implement and install solutions at customer's infrastructure platforms.
- 05Prepare, review and ensure the accuracy of technical documentation.
- 06Conduct Preventive / Corrective Maintenance visits.
- 07Implement and install solutions on the customer's test and production environments.
- 08Prepare, review and ensure accuracy of technical documentation.
Required qualifications
- : Knowledge in Directory Services (AD & LDAP).
- : Knowledge in Object Storage management.
- : Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
- : At least 2 years experience in a similar field.
- : Willing to travel and work extra hours when needed.
- : Experience in database engines (Oracle, MS
- : SQL, and PostgreSQL).
- : Experience in operating systems (Linux and MS Windows).
Education requirements
- : Bachelor's degree
Required skills
Preferred skills
Tools & technologies
Hiring companies we see
- ProgressSoft
Hired across
- Oman
- Qatar
FAQ
What does a Support & Implementation Engineer do in the GCC?
A Support & Implementation Engineer in the GCC performs core duties related to communication, SQL, Excel, adapted to the regional business environment and regulatory framework.
What qualifications do I need to be a Support & Implementation Engineer?
Typically a Bachelor's degree is required, with 2+ years of experience in the field.
What is the demand for Support & Implementation Engineer in the GCC?
The role is actively hired across Oman, Qatar, with consistent demand from both local and multinational employers.
What skills are needed for a Support & Implementation Engineer role?
Key skills include communication, SQL, Excel, oracle, cloud, azure, along with strong communication and teamwork abilities.
Do I need Arabic to work as a Support & Implementation Engineer in the GCC?
Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.
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