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Technology · Job description

IT Manager Job Description

Plan, initiate, and manage information technology (IT) projects. In the GCC market, this role is actively hired across Kuwait, Oman, Qatar with 20 recent postings.

GCC postings
20
Active markets
5
Typical experience
5+ years
In brief

An IT Manager in the GCC region requires communication, Excel, ERP, compliance, leadership. Plan, initiate, and manage information technology (IT) projects. This role is in demand across the Gulf Cooperation Council countries.

Salary snapshot

IT Manager salary in the UAE

Median monthly gross in AED for a mid-level IT Manager. See the full breakdown by country and seniority.

25th percentile
20,000
Median
30,500
75th percentile
44,000
See salary ranges →
Key responsibilities
  • 01Lead, develop, and implement regional IT strategy aligned with corporate objectives
  • 02Oversee the design, implementation, and maintenance of IT systems, networks, servers, and software applications
  • 03Ensure high system availability, performance, data integrity, and cybersecurity across all locations
  • 04Develop, review, and maintain IT policies, SOPs, cybersecurity protocols, disaster recovery plans, and backup strategies
  • 05Manage IT service delivery and ensure effective support for all departments
  • 06Identify technology needs, assess system
  • 07Own and manage Retail ERP and POS systems including Microsoft Dynamics 365 Business Central and LS Retail
  • 08Lead application strategy, enhancements, upgrades, and integrations
  • 09Ensure smooth store operations across POS, inventory, pricing, promotions, and finance
  • 10Manage CRM, clienteling, and SMS marketing platforms
  • 11Drive AI and automation initiatives to improve efficiency and insights
  • 12Own Power BI dashboards and reporting for sales, inventory, finance, and customer analytics
Required qualifications
  • — , and recommend appropriate technical solutions
  • — Plan and manage IT budgets, procurement, license renewals, and vendor relationships
  • — Provide technical leadership for digital transformation, automation, and process improvements
  • — Ensure compliance with local and international IT security standards, data protection regulations, and audit requirements
  • — Conduct IT risk assessments, security audits, and vulnerability analysis
  • — Coordinate and support global IT teams on corporate systems, ERP, cybersecurity, and infrastructure projects
  • — Lead incident response, troubleshoot system failures, and oversee root cause analysis of IT issues
  • — High school diploma or GED; 2
Preferred qualifications
  • — year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred:
  • — related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets
  • — Bachelor's degree in Information Technology, Computer Science, or a related field is advantageous; equivalent experience may substitute.
  • — solving, and troubleshooting skills Excellent communication and teamwork abilities UAE Family Book (required) Preferred Qualifications Oracle Certified Associate (OCA)
Education requirements
  • — Bachelor's degree

Required skills

communicationexcelerpcomplianceleadershipanalyticalgitprocurement

Preferred skills

isoReading ComprehensionActive ListeningWritingSpeakingCritical ThinkingActive LearningLearning StrategiesMonitoringSocial PerceptivenessCoordinationPersuasion

Tools & technologies

teamsexcelerpgit24SevenOffice Project3M Post-it AppActano RplanAdobe AcrobatAdobe ActionScriptAdobe Creative Cloud softwareAdobe DreamweaverAdobe IllustratorAdobe InDesignAdobe PhotoshopAdvanced business application programming ABAPAEC Software FastTrack Schedule

Hiring companies we see

  • Rgheeb
  • MOVENPICK
  • Ultiwiseconsult
  • Hilton
  • Dusit
  • Stellar Hunters
  • Marriott International, Inc
  • Lanco Engineering & Contracting WLL

Hired across

  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia
  • United Arab Emirates
FAQ

  • What does an IT Manager do in the GCC?

    An IT Manager in the GCC performs core duties related to communication, Excel, ERP, adapted to the regional business environment and regulatory framework.

  • What qualifications do I need to be an IT Manager?

    Typically a Bachelor's degree is required, with 5+ years of experience in the field.

  • What is the demand for IT Manager in the GCC?

    The role is actively hired across Kuwait, Oman, Qatar, with consistent demand from both local and multinational employers.

  • What skills are needed for an IT Manager role?

    Key skills include communication, Excel, ERP, compliance, leadership, analytical, along with strong communication and teamwork abilities.

  • Do I need Arabic to work as an IT Manager in the GCC?

    Arabic language proficiency is often preferred but not always required. It depends on the employer, sector, and client-facing nature of the role.

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